Privacy Policy

Last updated: January 2026

Social Services Trust ("we", "us", "our", "the Trust") is committed to protecting the privacy of donors, volunteers, beneficiaries and visitors to this website (sst-india.org). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you visit our website, donate, register for an event, or contact us, we may collect:

• Personal details such as your name, email address, phone number and postal address
• Payment-related information when you make a donation (processed securely by our payment gateway partner — we do not store your card or bank details on our servers)
• Messages, enquiries or feedback you send us through forms, email, phone or WhatsApp
• Basic technical information such as browser type and pages visited, collected automatically for site performance

2. How We Use Your Information

• To process donations and send receipts / 80G acknowledgements where applicable
• To keep you informed about our programs, activities, events and impact, where you have consented to receive updates
• To respond to your enquiries and coordinate volunteering or partnership requests
• To comply with legal, regulatory and reporting obligations applicable to a registered trust

3. Sharing of Information

We do not sell or rent your personal information. Information is shared only with trusted third parties who help us operate this website and process donations (such as payment gateway providers), or when required by law or by government authorities.

4. Data Security

We use reasonable administrative and technical safeguards to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use basic cookies to improve browsing experience and understand how visitors use the site. You can disable cookies through your browser settings at any time.

6. Children's Privacy

While our programs serve children in the community, this website is intended for use by adults (donors, volunteers, partners). We do not knowingly collect personal information directly from children through this website.

7. Your Choices

You may request access to, correction of, or deletion of your personal information held by us, or opt out of future communications, by writing to us at the email address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

9. Contact Us

For any questions about this Privacy Policy, please contact us at info@sst-india.org or call +91-6272-295443.